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GLS25 Speaker Resources
Erica Dhawan
Leading Authority on 21st Century Teamwork, Collaboration and Innovation; Bestselling Author
About
Erica Dhawan is an internationally recognized authority on 21st-century teamwork, collaboration and innovation. Named by Thinkers50 as the “Oprah of Management Thinkers,” Dhawan shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness. Considered one of the management thinkers most likely to shape the future of business, Dhawan frequently appears in Harvard Business Review, Fast Company and Wall Street Journal. She is the author of two books: “Get Big Things Done: The Power of Connectional Intelligence” and “Digital Body Language: How to Build Trust and Connection, No Matter the Distance.”
Erica’S TALK
UNLEASHING CONNECTION THROUGH DIGITAL BODY LANGUAGE
“These days we don’t talk the talk or even walk the talk — we write the talk,” says Erica Dhawan. In our digital age, building trust and fostering connection has become more complex, especially when teams are separated by generations, work styles and physical distance. Many leaders feel it is harder than ever to inspire engagement, encourage risk-taking and create meaningful bonds within their organizations and teams. Join Erica Dhawan as she unpacks the challenges of virtual communication and introduces the concept of “digital body language.” Learn how to identify and interpret the signals and clues that define modern collaboration. Walk away with practical ways to foster trust, enhance connection and inspire confidence — no matter the platform or distance.
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Resources
The definitive guide to communicating and connecting in a hybrid world.
Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible — or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
Continue Growth
Resources
The definitive guide to communicating and connecting in a hybrid world.
Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible — or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
